When it comes to building & maintaining strong relationships with your suppliers, it boils down to “communication” and “trust”. Just ask Andrew Gardiner, the man behind recent customer-led retail transformation at Melbourne Airport. His commitment to the customer has seen Melbourne Airport’s Terminal 4 dubbed “the people’s terminal”.
We caught up with the visionary Chief of Retail himself as part of our #clientloveseries. Here’s a small teaser from our recent catch up.
Stay tuned for more thought leadership sound bites and exciting updates from Andrew, who shares his experience in successfully implementing customer-segmentation and innovation to guide retail strategy.
